LINE INFORMATION DATABASE
If fraud prevention is an important issue to your business, then consider Speedeon Data’s® Line Information Database (LIDB), which provides your customer service agents and other automated customer interfaces with an effective means of customer verification.
A Powerful Tool For Customer Verification and Fraud Prevention
Speedeon Data’s Line Information Database (LIDB) is a powerful tool for customer verification and fraud prevention. LIDB utilizes the most comprehensive name, address and telephone number database available to verify a caller’s identity. Your customer or prospect is almost certainly an existing, active customer of a telephone service provider, which makes Line Information Database a simple but highly effective screening tool.
A Typical Line Information Database Scenario
To verify their identity, a customer is prompted to provide their name, address and telephone number. A real time verification is performed using Speedeon Data’s Line Information Database. If the customer’s reported information matches the LIDB information, then customer identity has been effectively verified, and the transaction may continue. On the other hand, if a customer’s response does not match the Line Information Database data, then further fraud prevention or verification processes should be initiated.
A Flexible Tool With Automation Capabilities
Speedeon Data’s Line Information Database provides a important data source that may be used to assess a variety of different risk scenarios. LIDB may also be applied to certain automated review processes, such as automated loan applications at bank kiosks.
AT A GLANCE
Line Information Database
A powerful tool for customer verification and fraud prevention
Utilizes a comprehensive database of name, address and telephone numbers – highly reliable
A data source that may be used to assess a variety of risks
May be applied to certain automated customer interactions and review processes