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When a person disconnects their landline, often times they are doing so because they are moving to a new physical location. And when that happens, changes to existing business relationships occur. Studies show this time and time again. When someone moves, it’s likely they will change their banking, insurance, grocery, home improvement, and pharmacy relationships – just to name a few.
The real tragedy is that many times this can be prevented.
Speedeon Data has the fastest and most accurate customer disconnect data which is proven to help improve customer retention. Leverage our knowledge and in less than 48 hours, you can identify your customers who have disconnected their landline. You can then reach out to them via alternate methods of contact. Or if credit collections is the issue, we can often provide their mobile phone number, giving you another way to reach this customer.
Beyond the retention and credit collection value, disconnect data helps you keep your customer records up to date. Speedeon Data offers a daily automated update that identifies your disconnect customers and for many, appends their new landline phone number. Additional data attributes are available that can also strengthen the power of your data.
Identifying your at risk customers and keeping your customer records up to date are tasks we can tackle faster and often times with improved economies. Whether you work with a data provider today or not, give us a call. We will be happy to share with you how our services tailored to your needs will have others wondering if you have a crystal ball.
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